Privacy Policy

01Who is responsible

Planiquo is operated by Dhruv Reddy Challa, based in the United States. The operator decides how your information is used and is the contact for every request described on this page.

02What we collect

We collect only what the service needs in order to work.

• Account: the name you want to be called, your email address, and your password. The password is stored only as a salted hash, never in readable form.
• Optional profile: your role and what you want to work on, if you choose to tell us. You can skip both, and change or clear them in Settings.
• Your content: requests, answers to questions, plans, results, chat messages, and any files or notes you attach.
• Connections: the webhook addresses you add so results can be sent to your own tools.
• Feedback: the text you send through Send feedback, and the page you sent it from.
• Security records: sign-ins and key account actions with the IP address they came from, kept for 90 days and then deleted.
• A sign-in cookie, described in the Cookie Policy.

We do not ask for your address, phone number, date of birth, payment details or precise location. We do not buy information about you from anyone.

03How we use it

• To provide the service: create your account, sign you in, produce the plans and results you ask for, and send results to the connections you set up.
• To keep the service secure: prevent abuse, limit automated sign-ups, and investigate misuse.
• To improve the service: read feedback and fix problems.

We do not sell your information, share it for advertising, use it to build advertising profiles, or send marketing email. We do not make automated decisions about you that have legal or similarly significant effects.

04Artificial intelligence

Planiquo produces its plans, results and chat replies with an AI model, Claude, provided by Anthropic. To do that, the text of your request, the material you attach to it, and the conversation are sent to Anthropic for processing. Do not submit information you are not allowed to share, or sensitive personal information about yourself or other people, such as health, financial or government ID details.

We do not use your content to train AI models.

05Who receives your information

We share information only with the service providers needed to run Planiquo, and only for that purpose.

• Cloudflare: hosts the website, the database and file storage, and runs the Turnstile check that blocks automated sign-ups. Cloudflare processes your IP address and request data to deliver and protect the site.
• Anthropic: processes requests and content to generate AI output, as described above.
• Destinations you choose: when you add a connection such as Slack, Discord, Microsoft Teams, Google Chat, Zapier, Make or your own webhook, finished results are sent there. Those services handle that data under their own terms.
• Authorities: if the law requires it, or to protect the rights and safety of users and the service.

If Planiquo is ever transferred to a new operator, your information may move with it, and you will be told beforehand.

06How long we keep it

• Account, profile, content, connections and feedback: until you delete them or delete your account.
• Security records: 90 days.
• Sign-in sessions: 90 days, or until you sign out.

Deleting your account in Settings, under Privacy, permanently removes your account, work, chats, folders, connections, feedback and uploaded files straight away.

07Your choices and rights

Whatever your location, you can do the following yourself, at no cost:

• See and correct your name, role and interest in Settings.
• Copy or download any result you have created.
• Delete individual work and chats, or delete your whole account.

Depending on where you live, the law may also give you the right to ask for a copy of your information, to have it corrected or deleted, to object to or limit certain uses, and to appeal a decision about your request. This includes rights under US state privacy laws such as the California Consumer Privacy Act, and under the GDPR if you are in the European Economic Area or the United Kingdom. To use any of these rights, contact us using the details below. We will not treat you differently for making a request, and we will answer within the time the law requires.

We do not sell or share personal information as those terms are defined in California law. If your browser sends a Global Privacy Control signal, optional analytics stay switched off.

If you are in the EEA or the UK: we process account and content data to perform our contract with you, security records because of our legitimate interest in keeping the service safe, and optional analytics only with your consent. You may also complain to your local data protection authority.

08Where information is processed

Planiquo is run from the United States, and our providers may process information in the United States and other countries. If you use Planiquo from elsewhere, your information will be transferred to and processed in those countries, whose laws may differ from yours.

09Security

Connections to Planiquo are encrypted. Passwords are hashed, sign-in tokens are stored only as hashes, sign-in attempts are rate limited, and your work is visible only to your account. No online service can promise perfect security, so use a strong, unique password. If a breach affects your information, we will notify you as the law requires.

10Children

Planiquo is not directed to children under 13, and they may not create an account. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it. If you are under 18, use Planiquo only with the permission of a parent or guardian.

11Changes to this policy

If this policy changes in an important way, we will update the date at the top and tell signed-in users in the app before the change takes effect.

12Contact

Questions or requests about this page: dhruvreddychalla@planiquo.com.